Services

HCL Domino & Lotus Notes services

From a single health check to long-term support or a supplied team member, every service draws on 28 years of hands-on Domino experience.

Consultancy

Independent, practical advice.

  • Environment and application health checks
  • Upgrade and roadmap planning
  • Architecture and security reviews
  • Modernisation and integration options

Support

Help when you need it.

  • Ongoing support agreements
  • Ad-hoc troubleshooting
  • Server and application issue resolution
  • Remote and on-site assistance

Development

Applications built to last.

  • New Notes & Domino applications
  • Maintenance and enhancement of existing apps
  • LotusScript, Formula language, Java and XPages
  • Web-enabling and system integration

Administration

A well-run Domino infrastructure.

  • Server installation and configuration
  • Clustering, replication and mail routing
  • Directory, ID and certificate management
  • Security, monitoring and housekeeping

Resourcing

Experienced Domino people, when you need them.

  • Domino developers and administrators
  • Project and contract placements
  • Short-term and holiday cover
  • Knowledge transfer to your team

Upgrades & modernisation

Bring your platform up to date.

  • Lotus Notes to current HCL Domino upgrades
  • Server and client version upgrades
  • Application compatibility testing
  • Refreshing older applications
Notes decommissioning

Retiring Notes, done properly

Moving away from Notes and Domino? Switching it off is the easy part. The hard part is making sure nothing important is lost: the data, the business processes hidden in old applications, and the records you are legally required to keep. I can guide the whole process, or help with any stage of it.

Assessment & inventory

  • Full inventory of servers, databases and applications
  • Usage analysis to find what's still in use
  • Ownership, complexity and dependencies
  • Retire, archive or migrate decision for each app

Planning & retention

  • Decommissioning roadmap and timeline
  • Records retention and compliance requirements
  • Stakeholder and business-owner sign-off
  • Risk and cost assessment

Data archiving

  • Export to long-term readable formats (PDF, HTML, XML, CSV)
  • Attachments, rich text and history preserved
  • Searchable read-only archives
  • Encrypted documents and mail handled correctly

Migration & replacement

  • Data migration to the new platform
  • Mail, calendar and contacts migration
  • Documenting workflows and business rules
  • Specifications for replacement applications

Read-only transition

  • Applications switched to read-only access
  • Reduced server footprint while users adjust
  • Access control and audit checks
  • User communication and support

Shutdown & clean-up

  • Controlled server shutdown
  • Directory, certificate and ID clean-up
  • Licence reduction and renewal advice
  • Final documentation and sign-off

Web browser access only

Not ready to switch everything off? Keep the applications and archives people still need, available through a web browser, and remove the Notes client from every desktop.

  • Notes client removed from user desktops
  • Applications and archives web-enabled for browser access
  • HCL Nomad Web as a no-install option
  • Secure HTTPS sign-in and single sign-on
  • Access by role, with read-only where appropriate
  • Lower client support and licensing costs
  • Works on any device, including tablets and phones
  • User guidance and support during the changeover
How it works

A simple way to get started

Tell me what you need

Send a short description of your Domino environment, application or resourcing need.

Clear proposal

You get a plan with scope, timing and cost, agreed before any work starts.

Delivered and supported

The work is done, documented and explained, with support available afterwards.

Not sure where to start?

A Domino health check is a good first step. Get in touch and I'll explain what's involved.

Ask a question